COVID-19 Update From LMC

Screening – all patients and guests will be screened before entering the clinic. You won’t be able to enter our offices if you’re having any type of cough or fever. You won’t be able to enter if you’ve travelled outside Canada in the past 14 days or had exposure to anyone positive for COVID-19.
Reminders – each patient will receive phone or email reminders of our screening measures, before their appointment.
Cleaning – we have implemented more frequent and enhanced disinfectant cleaning. Everyone entering the clinic will be asked to use the hand sanitizers provided.
Social distancing – we won’t be shaking hands and we’ll be keeping 1 metre of distance, other than necessary physical exams. We’ll be spacing out our waiting room chairs and reducing the number of people in each office, each day.

If you’re in a higher risk group (see below) for COVID-related illness and would prefer your visit conducted by phone, we’ll contact you directly by phone at your scheduled visit time.
In general, if you prefer to avoid coming in to the office, don’t cancel your appointment. Instead, please let us know and we will conduct your visit remotely – by phone or by videoconference, for Endocrinologist or Diabetes Educator visits. Most appointments with Pharmacy, Optometry, or Research will still need to be in the office if you’re not in a higher risk group. Cancellation fees will be waived during this period.
In cases where we prefer to conduct your visit remotely, we’ll contact you in advance and make arrangements with you.
Chiropodists in Ontario will only be providing emergency care for the next 2 weeks so your booked appointments at our offices will be rescheduled.